Acknowledge an alert

You must acknowledge an alert only when the supervised products are safe, otherwise use the Inhibit alerts function .

Acknowledging an alert has the effect of stopping the notifications protocol permanently. This means that no other notifications will be sent for this event. 

The person who acknowledges the alert becomes ultimately responsible for managing this alert.

Analyze the cause and alert it 

Acknowledge only when event is resolved

Best practices when receiving an ATEK alarm