Embedded Files
The notifications register allows you to see the list of notifications that is programmed when an alert is opened.
It also allows you to check the order of scheduled notifications as well as the status of the notification. That is to say, one can check whether a scheduled notification has been sent from the ATEK platform.
A. Access from the Dashboard
A. Access from the Dashboard
A.1 Access alert management
A.1 Access alert management
Select the desired sensor and click on Actions > Manage alerts
A.2 Access the Notification Register
A.2 Access the Notification Register
Click on Notification register
Under Notifications : the list of notifications scheduled following the protocol associated with the notification condition is indicated.
The Sent field indicates:
Yes
-> The notification was successfully sent from our services (email: check spam folder).
No
-> The cause of non-notification is also indicated.
B. Access from the Registers Section
B. Access from the Registers Section
B.1 Access the Alerts Register
B.1 Access the Alerts Register
B.1.1 From the left column: click on Registers > Alert register
B.1.2 Use filters to find the desired device and alert
B.2 Access alert management
B.2 Access alert management
Click under the Answers column on "Click to see them or to respond."
A.2 Access the Notification Register
A.2 Access the Notification Register
Click on Notification register
Under Notifications : the list of notifications scheduled following the protocol associated with the notification condition is indicated.
The Sent field indicates:
Yes
-> The notification was successfully sent from our services (email: check spam folder).
No
-> The cause of non-notification is also indicated.
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