Quality Policy

At ATEK, we are committed to providing high-quality products and services that meet the needs and expectations of our customers in the pharmaceutical, healthcare and food industries. Our goal is to provide innovative, reliable cold chain monitoring solutions that comply with current regulations.

To achieve this objective, we have established the following quality policy:

Regulatory conformity

We ensure our products and services comply with applicable regulatory requirements, such as FDA and Health Canada, by maintaining regulatory monitoring and implementing changes as necessary to remain compliant.

Staff training and development

We invest in the development of our employees by providing training and professional development opportunities to ensure they have the skills and knowledge needed to deliver quality products and services.

Continuous improvement

We implement continuous improvement processes to identify and resolve quality issues and to seek opportunities to innovate and improve our products and services.

Client satisfaction

We are committed to providing excellent customer service by responding quickly and efficiently to customer inquiries, resolving issues proactively, and communicating regularly with our customers to ensure their needs are met.

Quality review

ATEK management regularly evaluates the effectiveness of our quality management system and takes measures to ensure its continuous improvement.

By implementing this quality policy, we are committed to providing cold chain monitoring solutions that provide value and confidence to our customers, while maintaining our reputation for excellence and leadership in the industry.